May 4, 2009 I decided I had waited patiently long enough for that call from "Level 3 Support" that never came, and it was time for me to call Dell again. we went through bios to do exactly what you describe above and the analysis was that there are two different ways that the drives work through Bios (don't ask me what Their own knowledge of computers is limited, and when their scripts and instructions fail them, they pass on the problem and customer to someone (anyone), else. Reply Reply with quote Complain OhBrother OP • Regular Member • Posts: 153 Re: External Drives Work with Old Computer but not New Computer In reply to drj3 •
Same symptoms...powered up, LEDs lit, drive spun, but FW and USB wouldn't show drive in OS. http://www.bleepingcomputer.com/forums/t/2520/how-did-i-get-infected/Forum Rules, The BC Welcome Guide 167 @ June 2015 Back to top #3 Sani-T-Capt1 Sani-T-Capt1 Topic Starter Members 559 posts OFFLINE Gender:Male Location:Planet Earth Local time:05:35 PM Posted 01 I said I've already been through that, and Dell-On-Call, and no one could help me, so the case was elevated to Level 3 Support. Most "so-called" driver update software ends with showing updates but then wants quite a bit of dosh to do the job - this is free.
Until the bios recognizes the drive on that port windows will never use it. Can you tell if the drive is actually spinning up when you power it on? She asked me the same questions over again about the problem, the device I was using, etc. Also don't connect both usb and sata cables at the same time.
Things I have already done so far: Downloaded and installed Intel software utility from the Dell website. Was hoping to avoid a motherboard swap but I see here and on a thread on Dell's support site (http://en.community.dell.com/forums/p/19262626/19593704.aspx) that this seems to be the main fix.Come on, Dell. All I know is on the back of my PC there's a port that says "eSATA" so I plugged the cable from the eSATA on my HD to the eSATA port Esata Drivers She had my computer download a zip file that contained a driver, and she thought that the sole act of downloading that zip file was the entirety of installing that driver.
I tested the HDD both on my fiance's ports, which were fine, then again from my BIOS in both my case's front eSATA (connected to mobo SATA #3) and rear eSATA Esata Windows 10 In fact, given this forum (read it if you dare) and how externals are not STORAGE but devices we must backup more often than internals I suggest you head straight to If so did it indicate that it was online (sometimes a problem with connectivity can cause a disk to go offline). After 2 looooooooong hours on the phone (you know the drill..let me talk to my supervisor...), they are sending a tech to my house to swap out the mobo.
Create my account Slide to join now Processing… Similar Threads Thread Thread Starter / Forum Replies Hard Drive suddenly won't show up on Mac Pro gongbass / Music Computers 7 help! Esata Drive "windows 10" I suppose I should go try that, too. If so, have you tried looking at the permissions for the drives? Alternatively, it is also possible that the eSATA port on the motherboard had been unintentionally disabled in the BIOS.
They will work via a USB connection. Back to top Back to External Hardware 0 user(s) are reading this topic 0 members, 0 guests, 0 anonymous users Reply to quoted postsClear BleepingComputer.com → Hardware → External Hardware Windows 10 Esata Driver Reply Reply with quote Complain drj3 • Veteran Member • Posts: 4,448 Re: External Drives Work with Old Computer but not New Computer In reply to OhBrother • Jul Esata Not Detected Windows 10 In another post I stated I have a Dell T3500.
Back to top BC AdBot (Login to Remove) BleepingComputer.com Register to remove ads #2 rotor123 rotor123 Moderator 8,008 posts OFFLINE Gender:Male Location:New Jersey Local time:04:35 PM Posted 01 February He then changed his mind, and said that they do have "Level 3 Support" there in Manila, and he put me on hold while he checked with them. ESATA should be there. face-on galaxy and edge-on galaxy Does any organism use both photosynthesis and respiration? Esata Drive Not Detected Windows 10
Try the eSATA drivers that came on the disk that shipped with the card first (after updating the BIOS and rebooting). I also have a Seagate Goflex Desk HD (connected with USB) that's working fine since the reformat. Share Quote 16th April 2011 #6 blacklion Lives for gear My Also make sure you only have one connection type plugged in to an external drive (unplug USB from it if eSATA cable is connected), and that the external drives have a Both the hardware and software in their computers is supposed to have the capability.
Once reported, our moderators will be notified and the post will be reviewed. Esata Drive Not Showing Up In Windows 7 I simply bought a new enclosure (around $20), and put the drive in that, and all was well. External drives that have been formatted with my T3500 computer will not work via an eSata connection on the T3600.
Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site. She put me on hold while she asked someone else for help. After awhile, he said he found for the specs for the XPS 430, that it supported eSATA port multiplying up to 5 devices for the one eSATA port. Esata Not Recognized I followed everything said poster did (listed in my OP), but still wasn't able to get this resolved.
If not, you can download the drivers from Startech (where you can just unzip them, go into Control Panel and install the drivers by pointing them to the correct folder the Yesterday I went through one of the boot options I think and found this. [HDD]:P1-WDC WD50000A] [HDD:P2-Samsung HD!] [USB:Generic Ultra] [USB:Seagate FA] I'm going to try the Avastor drive on my My new one is a T3600. Couple 32 gigs and you're smokin for sneakering files around.
ESATA is not plug and it pops up while the computer is already on. See this post: http://www.sevenforums.com/system-security/37374-messed-up-permissions-my-external-drive-help.html#post368915 Sometimes, you need to reset permissions for files and folders when moving drives to a new system. I just reformatted my PC a couple days ago. This setting is placed in the BIOS by the system builder.
I'd try to connect the external HDD via the eSATA port to another PC to check the external enclosure.